BigMachines makes software that helps companies sell products and services faster, easier and more accurately. Most companies have sales processes that are complicated, poorly-defined, time consuming and often produce inaccurate quotes. We solve those problems and help our customers sell more and sell faster. All the product and pricing information that salespeople need is stored in our web-based software so it’s up-to-date and available to them anywhere. Because it has the knowledge of their most experienced sales rep built in, even newer reps can select and configure products correctly, and generate 100% accurate quotes and proposals quickly. And BigMachines scales as their business grows. We have customers around the world who tell us that BigMachines software quickly pays for itself and helps them increase their sales. BigMachines software is where their selling happens.
By providing unmatched customer success through our best-in-class products and practices, we will deliver superior value to our stakeholders and enable our customer to sell more and sell faster.
Our objectives are to lead the industry in customer retention, customer satisfaction, and speed to success for our customers. We are focused on helping our customers achieve high adoption, fast go-lives, easy upgrades and fast ROI.
As the global leader of our industry, we are deeply committed our employees, innovation, and operational and financial excellence. We are also committed to being responsible stewards of the communities in which we operate around the world, doing our part to contribute as best we can.
Thanks to our devoted customer base and our on-going innovations, BigMachines has grown its revenue over 50% per year and has been ranked among the fastest-growing companies in America by Inc. Magazine year after year. Our customer retention is over 95%, and analysts and industry experts consistently recognize us as the leader in our space. BigMachines has been recognized as the preferred sales configuration and quoting partner for both Salesforce.com and Oracle CRM On-Demand.
BigMachines was voted the #1 quoting app on the Salesforce AppExchange for the 4th year in a row by Salesforce customers. We understand that innovation is the key to continued success for our customers. Each of our product releases features new and enhanced capabilities shaped by our customers, for our customers through our online idea portal, BigIdeas conference and regional Customer Success Forums. From our inception in 2000, BigMachines has invested heavily in product development, innovation, and has continuously challenged the status quo to ensure the best products, processes and services.
From our beginnings as an Internet start-up founded by MIT graduates in 2000, BigMachines has grown into a global on-demand software company with offices in Chicago, San Francisco, Frankfurt, London, Tokyo, Melbourne and Hyderabad. We have successfully implemented our innovative software-as-a service (SaaS) platform at over 250 customers, helping them sell everything from medical devices to soft drinks to gas turbines. We continue to build our world-class, talented team with a strong focus on customer success.